ImageToPass

How to Use ImageToPass

Follow these simple steps to create your custom Apple Wallet pass

1

Sign Up with Your Email

  1. Click the "Sign In" button at the top right of the page
  2. Type your email address in the box (example: yourname@gmail.com)
  3. Click the blue "Send Magic Link" button
  4. Open your email inbox on your computer or phone
  5. Look for an email from ImageToPass (check your spam folder if you don't see it)
  6. Click the blue button or link in the email
  7. You'll be automatically signed in - no password needed!

💡 Tip: The magic link expires after 4 hours. If it doesn't work, just request a new one!

2

Buy Credits to Create Passes

  1. After signing in, you'll see your Dashboard
  2. Click the "Buy More Credits" button
  3. You'll see the pricing: $5.00 for 20 credits
  4. Use credits to create passes: 1 credit for standard passes, 5 credits for hybrid passes with online viewing
  5. Click the blue "Buy 20 Credits for $5.00" button
  6. You'll be taken to a secure Stripe payment page
  7. Enter your credit card information
  8. Click "Pay"
  9. After payment, you'll be redirected back and your credits will appear immediately

✅ Good to Know: Your credits are valid for 1 full year from the date of purchase!

3

Design and Create Your Pass

  1. From your Dashboard, click "Create New Pass"
  2. Choose a Pass Type: Select from Generic Pass, Event Ticket, or Store Card
  3. Decide on Pass Style:
    • Standard Pass (1 credit): Download to Apple Wallet only
    • Hybrid Pass (5 credits): Apple Wallet + online viewing for 1 year with unlimited views
    • Check the "Hybrid Pass" box if you want online viewing capability
  4. Enter a Title: Type what you want to appear on your pass (example: "VIP Member Card")
  5. Add a Description (Optional): Add more details if you want
  6. Upload Your Photo:
    • Click the "Choose File" or drag-and-drop area
    • Find a photo on your computer (logo, picture, or any image)
    • Click "Open" to upload it
  7. Pick Colors (Optional):
    • Click the colored boxes to change the pass colors
    • Choose colors that match your style!
  8. Add a Barcode (Optional):
    • If you want a scannable code, select a barcode type (QR Code is most common)
    • Enter the text or number you want encoded
  9. Click the green "Create Pass" button at the bottom

👀 Preview: On the right side, you'll see a preview of how your pass will look!

4

Receive Your Pass by Email

  1. After clicking "Create Pass", wait a few seconds while we generate it
  2. You'll see a success message
  3. Check your email inbox (the same email you signed up with)
  4. You should receive an email from ImageToPass within 1-2 minutes
  5. The email contains a download link for your pass
  6. Standard Passes: Download link works for 48 hours (2 days)
  7. Hybrid Passes: Available for online viewing for 1 year with unlimited access

⏰ Standard Pass Time Limit: Make sure to download standard passes within 48 hours! Hybrid passes can be viewed online anytime for 1 year.

5

Add the Pass to Your iPhone or iPad

For Standard and Hybrid Passes - Add to Apple Wallet:

  1. Open the email on your iPhone or iPad (must be opened on the device, not computer)
  2. Tap the blue "Download Your Pass" button in the email
  3. Your pass file will download (it ends with .pkpass)
  4. Tap on the downloaded file
  5. Apple Wallet will automatically open
  6. You'll see a preview of your pass
  7. Tap the "Add" button in the top right corner
  8. Done! Your pass is now in your Apple Wallet

Hybrid Pass Bonus Feature:

Open your hybrid pass in Apple Wallet and tap the ⓘ button. You'll see a "View Full Resolution Photo" link that lets you view your pass online for 1 year with unlimited views!

To view your pass anytime:

  1. Open the Wallet app on your iPhone
  2. You'll see all your passes - your new pass should be there!
  3. Tap on it to open and view

📱 Apple Devices Only: Apple Wallet passes only work on iPhone and iPad. They won't work on Android phones.

6

Create More Passes Anytime

With 20 credits, you can create passes in any combination:

  • 20 standard passes (1 credit each)
  • 4 hybrid passes (5 credits each)
  • Any combination: e.g., 10 standard + 2 hybrid = 20 credits
  1. Go back to your Dashboard
  2. You'll see how many credits you have left
  3. Click "Create New Pass" to make another one
  4. Choose standard or hybrid based on your needs
  5. Repeat steps 3-5 for each new pass

When you run out of credits, just buy another credit pack to keep creating passes!

Need Help?

If you have any questions or run into any problems, we're here to help!

Email us: support@imagetopass.com

We typically respond within 24 hours on business days.

Common Questions

What if I don't receive the email?

First, check your spam or junk folder. If it's not there, go to your Dashboard and look under 'Recent Passes' - you can download it from there too!

Can I edit a pass after I create it?

No, once a pass is created, it cannot be edited. You would need to create a new pass with the changes. This uses 1 credit for standard passes or 5 credits for hybrid passes.

What happens to hybrid passes after 1 year?

After 1 year, the online viewing link expires and the pass photo is deleted. The pass will still work in Apple Wallet if you added it, but you won't be able to view it online anymore.

Can I upgrade a standard pass to hybrid?

No, you must choose standard or hybrid when creating the pass. To get the hybrid features, you'll need to create a new hybrid pass (5 credits).

What happens if my credits expire?

Credits expire 1 year after purchase. Any unused credits after 1 year cannot be used. We recommend creating all your passes within the year!

Can I get a refund?

Yes! Any unused credit pack may be refunded within 30 days of purchase. Email us at support@imagetopass.com to request a refund.